Compute the Proportion of Respondents Again Separately for China and Mexico Who

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About Incomplete Responses

Later on a respondent starts a survey, they accept a certain amount of time allotted for them to complete the survey, regardless of the survey's activation status or expiration dates. Sometimes, respondents will go partway through a survey earlier they quit. The Incomplete survey responses survey choice allows y'all to determine whether to record or delete incomplete responses, and afterwards how long.

In this folio, yous will learn all nigh incomplete responses—how Qualtrics stores survey progress, how participants can render to finish a survey, and how incomplete responses are reported in the dataset.

Qtip: These setting used to exist called "Partial Completion" in the sometime survey editor, and incomplete survey responses were called "partial responses."

Understanding Incomplete Responses

Every bit a respondent progresses through a survey (navigates to the next folio in a survey), the answers they input are securely sent to Qualtrics servers and stored equally responses in progress. This saving happens automatically as they navigate to the next page—no need for respondents to click any sort of "Salve" button.

Withal, delight annotation that the responses are only saved as the respondent progresses to the next page of the survey. If yous take a survey that is only on one page, Qualtrics would not be able to salvage any progress the respondent makes on the survey since at that place is not another page for the respondent to progress to. Instead, in this case, the respondent would have to complete their response in one sitting. Qualtrics recommends periodically adding page breaks in your survey to avoid this issue.

Qtip: Qualtrics doesn't save empty responses, and then if a participant hasn't answered any questions and their response is closed, it will be deleted instead of saved in Recorded Responses. Likewise, if a one-page survey is started and not completed past a respondent but is then airtight either manually or by the incomplete response deadline, their response will exist deleted (since no progress was saved). Be sure to add folio breaks in your survey to ensure the respondent's progress is periodically saved.

Attention: If there's embedded data saved on a response or a text/graphic question at the first of your survey, the response volition not be registered equally empty. Because of this, the response will be saved after the timeframe called runs out, even if no questions have been answered.

Once a participant completes the survey, their response is moved from the Responses in Progress section over to Recorded Responses, where it will show up in reports and in downloaded survey information.

If a participant closes their web browser without finishing the survey, the response volition stay in responses in progress for a set corporeality of time, only in case the participant comes back to stop. This corporeality of time is the 1 you set in survey options. If the participant doesn't come back within the allotted time frame, the response will automatically be closed as-is and moved over to Recorded Responses.

The Incomplete survey responses setting in your survey options allows y'all to cull how long partial responses will remain responses in progress before beingness closed and moved over to Recorded Responses.

Setting a Time Frame for Incomplete Survey Responses

In this department, nosotros explicate how to set the corporeality of time during which incomplete survey responses tin can remain incomplete before you either delete them or record them.

1. Open up Survey options in the Survey tab.
2. Get to theResponses department.
3. Select what you'd similar to happen when the deadline is met.
   • Record: Tape the response when the deadline is met.

     Attention: Responses at 0% progress will be deleted, fifty-fifty if this pick is set to record.

   • Delete: Delete the response when the deadline is met.
4. Select a time frame.

   Qtip: Whether you decide to record or delete, your options are one hour, 4 hours, 24 hours, 48 hours, 72 hours, 1 week, 2 weeks, i month, 3 months, six months, or a twelvemonth.

5. Choose when the time frame begins counting down. Your options include:
   • First survey start time: When your respondent beginning started the survey.

     Example: Let'southward say I configure it so that partial responses are recorded 1 calendar week afterward the respondent starts the survey. I send out the survey on August 1 and the respondent begins their response on August iii but does not finish information technology. The respondent has until August 10 to complete their response.

   • Last time they edited a response: When your respondent final edited their survey response.

     Instance: Allow'due south say I configure it and so that record partial responses are recorded 1 week after the respondent'southward final activity. The respondent begins the survey on August 1. They shut the survey without completing it, generating a response in progress. Their current deadline is August eight. The respondent revisits their response and edits it on August 5 only still does non complete their response. Their new borderline is August 12.

Qtip: You tin change the settings for incomplete survey responses at any time, even when collecting data. Nevertheless, exist sure to publish your changes so they take effect!

Delight note that the respondent's deadline is locked in identify when they begin the survey. Conversely, the tape or delete activity is checked and applied when the response is airtight. For case, if a respondent starts a response when the setting is set up to "delete one week after last activity", and you lot so change it to "record one month after last activeness", their response will however be closed after one week. However, it will be recorded instead of deleted due to the current action setting.

If yous would like to see what the settings for incomplete survey responses were at the time your respondent started the survey, expect to your survey's version history and compare the respondent's start date to the published version of your survey at that time.

Qtip: If you are sending reminder emails on your survey, it's best exercise to set the incomplete survey response deadline greater than or equal to the length of the reminder flow.

For instance, if yous're setting up your electronic mail invitation to send two reminder emails, the first sending after 5 days and the 2d later on 10 days, and so you should configure your settings for incomplete survey responses to be at least 10 days too. With this set-up, users that open the survey on the offset invitation but exercise not complete it volition exist able to resume their survey session when they receive their second reminder e-mail (because the survey hasn't expired yet).

Saving Survey Progress

Each time a respondent switches pages in the survey, the answers they've provided and then far are sent securely to Qualtrics servers, and saved as function of their partial response.

For participants who don't finish the survey in i sitting, you can allow respondents to cease afterwards – that fashion if they leave the survey, they tin start right where they left off the next time they click the survey link. Run into the linked support page for more details. Annotation that this option isn't necessary for surveys distributed through electronic mail or SMS with personal links, considering then progress is saved past default.

Incomplete Survey Response Settings vs. Survey Availability

The survey availability date determines how long participants have to use survey links (bearding link, emailed links, personal links, etc.) to start new responses. In one case this date passes, all survey links will expire and no participant can outset a new survey response.

Notwithstanding, participants who take already started their surveys volition be able to complete their responses for a limited menstruation of time. How long they have is determined by the Incomplete survey responses setting.

Case: Allow'south say survey availability is set to 60 days and the setting for incomplete survey responses is set to 2 weeks. You receive your survey link and wait 55 days earlier clicking on it. As soon as you motion past the first page (i.e., click the first "next" push button), the setting for incomplete survey responses takes over. You now have 2 weeks to cease taking the survey (even though the survey expires in 5 days). Through this ways, participants tin can submit survey responses after a survey has expired or been deactivated.

Rather than rely on the setting for incomplete survey responses, you can choose to close all responses in progress when you deactivate the survey. This will close all surveys regardless of how far along they are in the deadline for incomplete survey responses, and it will end anyone from submitting after that point.

Identifying Incomplete Responses in Your Data Set up

If your incomplete survey response setting is gear up to record partial responses, you lot may desire to place these responses in your data. This is easily done by filtering your responses by the survey metadata field Finished is False.

1. Navigate to the Data section of the Information & Assay tab.
   
2. Click Add Filter.
3. Hover over Survey Metadata.
4. Select Finished.
5. Choose Is as the operator.
   
6. Select False.

Qtip: Add together a cavalcade for the Progress field to your data set to run into how far into your survey your respondents got earlier dropping off. This can assistance inform where you may demand to make edits to your survey to encourage respondents to continue going.

Qtip: If you'd similar to see only completed responses, filter your data for Finished is True.

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Source: https://www.qualtrics.com/support/survey-platform/survey-module/survey-options/partial-completion/